The Customer Centered Enterprise How Ibm And Other World Class Companies Achieve Extraordinary Results By Putting Customers First by Harvey Thompson

13 SECTION II: INTERFAITH RELATIONS FROM HINDU PERSPECTIVES.

The Customer Centered Enterprise How Ibm And Other World Class Companies Achieve Extraordinary Results By Putting Customers First


The Customer Centered Enterprise How Ibm And Other World Class Companies Achieve Extraordinary Results By Putting Customers First Harvey Thompson

Published

ISBN : 9780071371407

ebook

288 pages


The Customer-Centered Enterprise is the only in-depth exploration of IBMs battle-tested Customer Value Management program--the revolutionary concept that makes the customers viewpoint paramount in every corporate process and management decision.


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Harvey Thompson

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